Shipping policy

The following countries qualify for free shipping* on most orders over $50 CAD.

Canada & United States

As well as: Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Chile, China, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates

For purchases below $50, the flat rate shipping will be shown at checkout.

United Kingdom:
Due to VAT requirements, we can only ship orders valued at over £135 to the United Kingdom. All import-related fees and VAT will be collected by your local post at the time of entry or delivery. For UK buyers interested in placing a smaller order, please shop on our Etsy shop: erikordgems.etsy.com

We also ship to the following countries. Shipping is calculated at checkout for all orders:

Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, Iraq, Isle of Man, Jamaica, Jersey, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Réunion, Romania, Russia, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
 

❗ Please note that for all international buyers (located outside Canada or the USA), you are responsible for any and all duties or taxes on your purchase. We are not responsible for any duty or taxes required to be paid for the import of your parcel. Please check with your local customs before ordering. ❗

Processing times: Typically it takes us 1-3 business days to pack and ship your order. Sometimes it can take a bit longer due to high order volumes, and other unforeseen circumstances. We will notify you of any anticipated delays.

Shipping time: Generally, orders within Canada take 2-8 business days. Orders to the United States usually take 3-8 business days. All shipping times are estimates. We cannot guarantee the exact transit times of your package unless you contact us before ordering for special arrangements. 

International time: Orders being shipped internationally may take about 8-15 business days for most countries, but may take up to 20-30 business days for some countries. If you are looking for faster shipping, please contact us for a quote via Express before ordering.

 

*We reserve the right to request payment of an additional shipment fee when the actual shipping cost is above the amount calculated at checkout. This may apply to bulky or heavy products.